In a rare event of an item out of stock, you will be notified by e-mail or phone. You will then receive an e-mail with your invoice and the information needed to track your order online. Orders are shipped Monday - Friday within 24-36 hours of receiving the order.Ī shipping label is created immediately after we have received your payment. We will provide a quote based on the product and destination.
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The tracking tool on the Australia Post website can also provide an estimated arrival date and will give you an update if there are any additional and unforeseen delays. Tracking: If your order is being sent with tracking, there are a few orders that are currently only receiving a scan event when they reach their destination state/distribution centre.
Australia Post have also taken extra measures to protect the health and safety of customers and their staff by reducing physical interaction. We now offer local pickup from Bowral, NSW from Mon-Fri 7am - 5pm. Please contact us via the website or email to clarify we have the stock in the Bowral warehouse available for collection.Īustralia Post are working to ensure parcels are delivered as quickly and safely as possible. Shipping to WA and NT will take longer, especially remote classed areas, if in doubt, please email us for shipping times. Express is by far the fastest order processing and service to your area. Large & heavy orders may take longer due to a Road Express Service. *Please note list of postcodes below that includes remote Postcodes that this does not apply to for bulky goods.Įxpress is 1-2 days* delivery to Eastern States for small items.
*We offer a Flat rate for Express Shipping of $19.95 - 1-2 Days Shipping.
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EXPRESS Orders are guaranteed processed the same day if ordered prior to 1.00pm, as these remain priority.įor orders over $100.00 we offer FREE shipping Australia Wide* Postage Rates (MAINLAND ONLY) Due to unprecedented times, we are working hard to despatch all orders the same day, however with the current increase of processing times and implementation of COVID Safe work practices, all orders received before 3:00pm are being shipped within 24-36hrs. Local Pickup from Bowral, NSW on limited stock is available Mon-Fri up to 5pm.